Easing the Growing Pains

March 19, 2015 — Adding a second (or third) store might mean it's time to hire someone to watch over them. Let's get started.

Clicks to Bricks

March 19, 2015 — Just because shoppers are researching home furnishings online doesn't mean they're buying them online. Here's how to steer them into your store after they've done their homework.

Warm up Your Marketing

March 19, 2015 — Springtime means it's getting warmer and everything is turning green. Just in time, here are seven tips to warm up your store's marketing -- and create some green for you.

Taking Care of the Customer

March 19, 2015 — Customer service is easy to preach, but harder to teach. Here's how to set up a training program where everyone is involved -- and everyone wins.

The Cool Factor

Suddenly, furniture is hip again. Keeping it there is going to take a team effort -- from retailers to reps to manufacturers.

Making a Loyalty Program Work for You

Customer-loyalty programs are rare in the home furnishings industry, but those who have them in place are succeeding. Here’s how you can, too.

Are You Using the Right Sales Tools?

No single strategy will attract customers to your store, but combining several can make all the difference.